In 2010 my family returned to Australia to raise our child (now children) from the UK. I needed a local mobile phone service, and I selected Optus, as their pricing and offering (included data) was about right.
After a few years, I settled in to a $39/month, 30 GB plan. Around 2024, Optus advised me that the $39/month plan was becoming $49/month, with the same inclusions.
This week, another update from Optus advised this was now going to be $55/month, but the included data would increase to 70GB/month.
These days, I barely use more than 2 GB /month when I am not either at home or in one of my company’s offices… on the WiFi.
Enough.
There’s been very little visible improvement to the Optus network in the 21 years I have been on it. It’s over a decade since their competitor, Telstra, introduced IPv6 for their subscribers, and Optus has done… nothing.
The porting process took less than 30 minutes, and to be fair, the provider I have swapped to doesn’t do IPv6. But they are $25/month for 20 GB of traffic.
So I have just saved $360/year for what is approximately the same service. From complacent customer to ported away in four days end-to-end.