The Sky Is Falling — For Alibaba Cloud Customers in India and Australia

If there is one thing that Cloud customers look for, it is long term availability and stability of the Cloud.

Not only cannot it not go down, but it needs to be long-term sustainable for the provider to operate. And so it comes as some surprise to me that Alibaba has decided to shutter its Regions in India and Australia, according to an article on The Register.

To me this is a clear signal that Alibaba does not want important, long term engagements with customers, anywhere. If they can close these Regions and tell their customers to get out or lose their data, then they can do this in any other Region.

The cost to play the Cloud Provider game is high, and the optics are critical.

This reminds me of the statements made by Google in 2018 , as CNBC reported:

In early 2018, top executives at Alphabet debated whether the company should leave the public cloud business, but eventually set a goal of becoming a top-two player by 2023, according to a report from The Information on Tuesday.


Any kinds of indication that the Cloud Provider is not committed long term (multi decade) to being a cloud provider is going to limit the customers trust. of course, the providers then just address the optics by providing statistics slide and diced in such a way as to how them in a favourable light, or including stuff that’s not really cloud in their revenue reporting lines, like software licences.

It’s best to stick to independent industry analysts views of the leaders in the Cloud market place, and to understand the perspective of global versus within a specific country.

If there are any soon-to-be-former Alibaba clients in India or Australia who are now somewhat alarmed at the rug pull from under them, please reach out and I can put you in touch with teams of experts who can help migrate your workloads. See also, my AWS Cloud Migration Consideration series.

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