The importance of time in networks

Last week saw a major incident for an Australian telco that literally stopped trains, business, and other services across Australia. After a week it was revealed that the company’s internal time servers had not been well maintained, and flipped over 19.x years of uptime, causing them to warp back in time20 years.

Apparently it was a known issue; engineers had warned about it, the vendor had many outstanding updates to be applied. But these devices had just been kept up and running.

There were multiple of them, but when operations teams are stripped down, clearly what should be essential maintenance just doesn’t happen.

The original Network Time Protocol (NTP, and the newer Precision Time Protocol (PTP) is one that often originates from atomic clocks. One readily available source is from GPS satellites, happily blasting the time across your location routinely. These days that’s also joined by Europe’s Galileio, the Russian GLONASS, and CHina’s BeiDou.

And while you think the correct time is universal these days (check your mobile/cell phone – you probably find it has the right time), these signals are often jammed and interferredwith by various national entities during conflicts and other activities to confuse positioning systems. Yes, it’s like the plot of James Bond’s Tomorrow Never Dies.

In every network I have ever had, pre cloud or post cloud, having a reliable source of time was always critical. Logs must line up to the millisecond, if not then more precise than that.

Having scalable time services is even more important, because at scale you are relying on correct time even more. Most network operators normally have multiple time servers, listening to upstream time providers, locate din different buildings, on different UPS, or in different data centers, etc..

In order to protect their primary time servers, organisations then have a second level of server, available to clients – these are the only ones that can talk tot he primary server. If you’re using NTP, then the Stratum number will help show this, as eveerly level down (away) from the atomic clock is a higher stratum:

  • Stratum 0: the atomic clock
  • Stratum 1: the server physically wired to the atomic clock
  • Stratum 2: downstream from the Stratum 1 servers
  • etc….

On my small Debian system, I have the SystemD NTP service (timesyncd) that is listening, and I can see from the comment timedatectl show-timesync the current status:

# timedatectl status
Local time: Mon 2026-07-13 22:51:00 AWST
Universal time: Mon 2026-07-13 14:51:00 UTC
RTC time: Mon 2026-07-13 14:51:00
Time zone: Australia/Perth (AWST, +0800)
System clock synchronized: yes
NTP service: active
RTC in local TZ: no
# timedatectl show-timesync
FallbackNTPServers=169.254.169.123 fd00:ec2::123
ServerName=fd00:ec2::123
ServerAddress=fd00:ec2::123
RootDistanceMaxUSec=5s
PollIntervalMinUSec=32s
PollIntervalMaxUSec=34min 8s
PollIntervalUSec=34min 8s
NTPMessage={ Leap=0, Version=4, Mode=4, Stratum=3, Precision=-18, RootDelay=198us, RootDispersion=335us, Reference=A9FEA97A, OriginateTimestamp=Mon 2026-07-13 22:39:05 AWST, ReceiveTimestamp=Mon 2026-07-13 22:39:05 AWST, TransmitTimestamp=Mon 2026-07-13 22:39:05 AWST, DestinationTimestamp=Mon 2026-07-13 22:39:05 AWST, Ignored=yes, PacketCount=1166, Jitter=489us }

Here my internal NTP daemon is a Stratum 3, which means there is a Stratum 2 and 1 above me. IN this case, you can also see the address being used: 196.254.169.123 – which is the AWS Time Sync Service, a scalable time source across the entire EC2 fleet. In pre-cloud days, I would have two or more NTP hosts exchanging NTP traffic direct to upstream peers, and then have hundreds of servers query those three.

I would also have monitoring on those to ensure that the the three had a reasonably consistent view of the current time, and were not drifting off into the past (or future).

And lastly, the NTP software would be some of the core packages to get routine package updates to address vulnerabilities and bugs over time. You would do these one at a time, to ensure the other NTP servers remained available, and the one being updated had time to reconnect, sync up, and start having (even network-internal) clients use it.

Not maintaining hardware (firmwares) is a clear piece of not taking the responsibility for basic operational defence of these systems. Once upon a time (30+ years ago) a long “system uptime” was an admired feat of endurance. For the last decade, I looking at the age of your software (and firmware) to determine the oldest pieces and prioritising everything having a low median age is a better measure. Something that has been unpatched, but still running, doesn’t mean it is secure and reliable. If it hasn’t been restarted in the last year, do you know if it can restart after a power outage? Does it have patches that are not yet available? We know that cryptographic support changes over time (see TLS 1.3), but so has basic networking addressing protocols (see the IPv4 and IPv6 changes).

Secure your infrastructure

According to the Australian Dept Defence’s Australian Signals Directorate and their mandate in Cyber Security support to Australian Government and the whole of Australian industry, 55% of the cybersecurity incidents reported to them are for compromised asset, network, or infrastructure.

That dominates the #2 in the list Denial and Distributed Denial of Service, at 21% of incidents.

Securing infrastructure is critical. While this includes physical security, its dominated by virtual access to assets: compromised credentials, flawed firmware with known hard coded credentials, and other attack vectors.

While network restrictions are useful, strong logging and alerting is also critical, as is actually reading those alerts, triaging them and prioritising them.

Every piece of infrastructure in your environment should have some form of remote logging available. Local logging, on a device, is not sufficient. These logs should be treated with the same security deference as your PCI payment credentials, medical information or more.

Step 0: authentication

If your device only permits local username and password, then it should be a unique combination for each device. That could be a large list, so you’ll need some sort of password management in place.

Never use default passwords; and change usernames where possible. If I had a dollar for every time I saw “admin/admin” as the default… please use “${mycompany}admin/device-unique-password” or something unusual.

If the device supports MFA, then (with Step 2: Time configured) you should enable that.

If the device supports RADIUS or other network authentication and single sign-on, then consider using that (but more considerations may exist). Even still, a fallback to local credentials may still exist.

Step 1: Restricted network access

Your devices on your network probably don’t need a whole lot of inbound access, nor outbound for that matter. Lets talk about both.

The admin interface to your device is the most sensitive. It should not face the open internet if possible, and if it does, it should have some level of address range restriction as a rudimentary first step of protection.

IP address range should be on a permit basis: eg, permit only from your trusted range where you expect to admin the device from, including from backup networks in emergencies, and reject everything else. The Internet is full of bots and scripts that scan juicy looking admin ports, testing for zero day exploits, known bad configurations, and hard coded defaults or back doors. Even if you have patched and remediated what you know of, there could be more, as yet undiscovered by you or the vendor, so why take the risk?

If I have to have public facing interfaces then the restrictions that I like to use include reasonably large ranges from the corporate ISP network providers I use, and the well known ranged for cell/mobile phone providers, so that I can tether in an emergency. You may also wish to include your home ISP range, so that in an emergency, you can WFH to fix things.

This isn’t considered trusted, its just more trusted than the open Internet. And even if you have a large internal network where all staff — including admins — work from, its worth rearranging your networks to keep those admins in one subnet, and restricting internally as well, particularly if you have a wide area network, and possibly have publicly accessible ethernet ports that can be accessed by untrusted devices. Yes, 802.1x port authentication is a step up here, but why have that exposure in the first place.

Then think about what egress is needed form the device itself. Probably a remote logging destination (Step 3), which may be over TCP HTTPS, for example. Your device may also need to access internal DNS (UDP and TCP), but probably only to a small, possibly internal, set of ranges. And lastly, UDP NTP (for the next step, Time). Not that UDP traffic typically needs an ALLOW rule on network traffic in both directions.

Step 2: Time

Lets start with the basics: the time. Every device in your infrastructure should have the correct time. They should all be synced to a very high accuracy, using NTP or similar protocols. Its imperative for timestamps between systems to line up so that logs can be correlated. You don’t need to run out and buy a stratum 1 atomic clock, but configure NTP sensibly for your network.

Your Cloud provider may have a scalable, reliable time source that you can synchronise virtual machine clocks with. For your colo or private networks, you may want to configure a set of NTP servers that the rest of your environment can depend upon.

And when I say depend upon, you should monitor the time difference between your NTP servers to detect any drift, and detect if any of your NTP servers are offline. Start with having every device use a private DNS resolver on your network that all devices can use, and publish an internal DNS entries that list your set of NTP servers:

ntp.internal IN A 10.0.0.6
ntp.internal IN A 10.0.0.7
ntp.internal IN A 10.0.1.6

Your internal DNS suddenly became a critical vector for compromise, so ensure that it is also in scope for this advise!

In AWS Cloud, check out the Time Sync service.

Step 3: Logging

Do not log locally. Always send acros the network to a logging endpoint.

Your logging endpoint should be scalable so it doesn’t get overwhelmed or limited to how much logs it can ingest.

It must be encrypted in flight for both privacy and integrity, and it must be authenticated to ensure the right device is sending the right logs.

Logs should contain the timestamp of when they are received, as well as when devices sent them; and there should be minimal difference between these times.

And lastly, logs should be verbose enough that you do NOT need to go back to the original device to get more information. Get everything off the device, and you (or someone else) should never need to access the device itself directly. This handles the case where the device is compromised, no longer accessible, or has been bricked, deleted or otherwise removed.

Now that logs are in a uniform place, there’s two things to do:

  1. Provision authenticated, encrypted access to those logs for the people who need to search them (and log their access to these logs!)
  2. Set up some automated alerts

In AWS, definitely use CloudWatch Logs. And remember, you can use CloudWatch logs from your on-premises networks, over HTTPS, with authentication

Step 4: Alerts

This is where the fun happens. How many things can you think of that would be an indicator of a compromise (IOC). Let’s start with the simple: any access that fails authenticate to the device should be an alert. Your endpoint should not have unfeted public exposure, so the authentication attempts should all be legitimate

Auth Failure: this could be a bot, even on your internal network, probing for access. Or perhaps its just you before a coffee and you mistyped a password. Good to know where these come from as early as possible.

Auth Success: so you know the alerting is working, and have a record of what you are doing, it’s nice to get confirmation to show its you on the device. Or it could be compromised credentials being used. An auth success alert at 3am in your local time could be a sign you’re working late, or… something else.

Timestamp mismatch: the log receive time and the log time from the device could be out by a meaningful amount. This could be indication that submission of logs was delayed for some reason.

Device reboot: why should devices be unstable? Did they just flash a new firmware? Where they replaced/cloned by compromised devices?

Lack of regular log submission: a reliable heartbeat is very useful, but watch out for no longs when you expect at least something.

Config change: for critical components like routers, or other devices that will have a reasonably stable configuration, then alerting on this is a nice feedback confirmation off changes you (or someone else) has done.

Local device password change: if you can’t used centralised access control and single sign on, then you should alert on this. And you should probably alert on this NOT having happened after a year.

Log access: this is becoming a little meta, but having an alert when someone inspects the logging system itself, to view the logs, may be a reason for a notification.

Step 5: Alert Destinations and Escalations

Email is a terrible log destination, but the easiest to set up. Then again, its the easiest to set up a rule to then ignore. Some people use Slack or other instant messenger interfaces.

One thing you will want is a way to determine all the alert that have been triggered historically, filtered by device or device type (all switches), time span (last 7 days, last week), alert type (auth failure & auth success), etc.

Creating a dashboard to show these alerts will help you understand what’s happening.

A single auth failure is an interesting event, but a repeated auth failure, over a relatively small time window (an hour, a day) may be a brute force attack. A repeated reboot may be a device failing.

When a device (re-)boots, if it gives a firmware revision in its logging, how do you check that against the previously known firmware revision (hint: it’s in your logs from the previous boot). Is that the currently recommended firmware? Is there some form of automatic firmware update in place? Is it lower than the previous revision – which could be a forced downgrade to a known buggy firmware.

Summary

Pretty quickly you start to see the complexity, depth and urgency of having a strong logging and alerting in place. Without a trusted base to work from, any workloads in your environment may not be trusted.

A ton of IPv6 innovations in AWS

The last three months have seen a large number of IPv6 announcements from AWS. I’ll recount some of them here:

  • Organisations support IPv6 (link)
  • IPv6 for EC2 public DNS names (link)
  • Transfer family supports IPv6 (link)
  • Managed Service for Apache Fink adds IPv6 (link)
  • Resource Groups adds IPv6 support (link)
  • EFS supports IPv6 (link)
  • EFS supports IPv6 (link)
  • Private CA supports IPv6 (link)
  • Site-to-Site VPN supports IPv6 on outter tunnel endpoints (link)
  • DataSync supports IPv6 (link)
  • SNS expands IPv6 support to include VPC endpoints (link)
  • SQS expands IPv6 support to include VPC endpoints (link)
  • CloudWatch adds IPv6 support (link)
  • EventBridge supports IPv6 (link)

Much of the public (Internet) facing endpoints for these services are now dual-stack, supporting both IPv4 and IPv6 (for now).

But have a think about the VPC endpoints that are now either dual stack, or IPv6 only: this increases the direct integrations for potential IPv6 only subnets, or massive sizes, to integration endpoints such as SQS and SNS. These scale-out VM farms can now have these loosely coupled integrations that can support the sale of millions of virtual machines; the rest of the VPC may be on traditional IPv4 only allocations, but having that layer of messaging is now highly valuable.

We’re at a point now where it is almost commonplace for dual-stack endpoints for most AWS cloud services; and it should be the same for endpoints that customers make on the AWS cloud. There’s very little holding you back – certainly not cost, and in some cases, cost is (or will likely be) the driving factor for the rapid uptake of IPv6, for those that are ready.

Amazon SQS adds IPv6 support

At first glance, this seems like a strange thing to be even mildly excited about.

AWS has been added “dual stack” (having both IPv4 and IPv6 addresses) for their services for some time, and I have blogged about this many times over.

First, lets just go read the brief release, from April 21 of 2025 https://aws.amazon.com/about-aws/whats-new/2025/04/amazon-sqs-internet-protocol-version-6/.

OK, you’re back. First up, how is this working?

Well, the existing API endpoints, such as service.region.amazonaws.com have been extended with a new TLD. While amazonaws.com still exists in documentation, I discovered that dual-stack endpoints are on a different domain (docs), “api.aws”:

{protocol}://{service-code}.{region-code}.api.aws

While most services do not respond to ping, its a handy way of doing a DNS resolution:

> ping -6 sqs.ap-southeast-2.api.aws

Pinging sqs.ap-southeast-2.api.aws [2406:da70:c000:40:e3db:e3b2:7e93:ef41]

Your library (eg, boto) may not be up to date with this change, and even then, this new endpoint may not be in use.

Pro Tip: always update your boto library.

So why is this useful?

Let’s say you have a workload that uses SQS, running from your existing data centre, on a traditional IPv4-only network. Your application uses SQS as a fan out mechanism to despatch jobs to a fleet of worker nodes. Historically, this set of worker nodes, when listening to SQS for messages, would have had to all used IPv4; now they can exist on IPv6 only networks, and still receive their messages.

In effect, SQS as a control mechanism can now also be a bridge between hosts on either IPv4 or IPv6.

I’ve been championing the use of IPv6 with, in and on AWS since 2012; this year (2025) has continued to see additional services – like this – step up to include seamless dual-stack capability. At some stage, this will become table-stakes, required on service launch, and not a future service innovation.

Goodbye Optus

In 2010 my family returned to Australia to raise our child (now children) from the UK. I needed a local mobile phone service, and I selected Optus, as their pricing and offering (included data) was about right.

After a few years, I settled in to a $39/month, 30 GB plan. Around 2024, Optus advised me that the $39/month plan was becoming $49/month, with the same inclusions.

This week, another update from Optus advised this was now going to be $55/month, but the included data would increase to 70GB/month.

These days, I barely use more than 2 GB /month when I am not either at home or in one of my company’s offices… on the WiFi.

Enough.

There’s been very little visible improvement to the Optus network in the 21 years I have been on it. It’s over a decade since their competitor, Telstra, introduced IPv6 for their subscribers, and Optus has done… nothing.

The porting process took less than 30 minutes, and to be fair, the provider I have swapped to doesn’t do IPv6. But they are $25/month for 20 GB of traffic.

So I have just saved $360/year for what is approximately the same service. From complacent customer to ported away in four days end-to-end.