So I had a cheque, for a reasonable amount of money. I took it to HSBC to pay into their machines. They normally have two forms, very similar in size and appearance. On this occassion they had run out of the savings account deposit one. So I grabbed the other form, crossed through the incorrect information on the form, and wrote out the deposit details as normal. On the back, I filled in the cheque details, and wrote a note explaining the ‘normal’ account deposit forms had run out. I depositied this on 2nd June 2005.
The cheque was processed on June 6, and funds transferred on June 7. But not into any of my accounts; disappeared into the HSBC slush fund, deep within their clearing services.
On June 10 I contact the bank to enquire as to my missing deposit. Thats when I found out it had been cleared. Despite numerous phone calls, the problem has still not been resolved. I have had to obtain a statement from the organisation who issued the cheque, showing the amount on the cheque, so that the branch will, “In good faith” credit me this money while they try and sort out what happened.